Help completing your Census Test

Information about the help and support available to complete your Census Test online or on paper.

Complete the form in your preferred way

We’re testing our paper and online forms as part of the Census Test. If you get a paper form, we would appreciate you completing this form even if you would normally go online. This will help us make improvements for the 2026 Census.

However, if you get instructions to complete online but would prefer a paper form, you will be able to request one.

You can complete your Census Test separately from other household members.

If you get both a letter to complete the Census Test online and a paper form, please complete it in your preferred way.

Complete the form at your own pace

You don’t have to complete the Census Test form all at once. If you’re completing the Census Test online, you can save and return to the form after you've created a password. You can set a password recovery option in case you forget your password.

Use the 16-digit Census number and the password you created to return to the last saved section of your form. 

Get someone to help you

You can ask a trusted person to help you fill out your Census Test form. This could be a family member, a carer or a friend.

Identifying Census staff

Census staff, including Census Field Officers, make contact with households when dropping off forms or when conducting reminder visits.

Census staff can be identified by the following items:

  • Census or Australian Bureau of Statistics identification card
  • Census field staff (those who are contacting households) carry a yellow satchel.

Get help in your language

You can get support in your preferred language to help complete the Census Test. For more information, visit our language support page.

Help for people who are Deaf or find it hard to hear or speak

If you’re d/Deaf, hard of hearing, or have a speech or communication difficulty, the National Relay Service (NRS) can help you to contact us. Visit the NRS website for further assistance.

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